Big Data Sentiment Analysis of Customers' Reviews, and the Prediction of Companies' Stock Performance.
Sumali ConlonChad Diaz IIPublished in: AMCIS (2018)
Keyphrases
- big data
- sentiment analysis
- online reviews
- product reviews
- product features
- opinion mining
- sentiment classification
- cloud computing
- predictive modeling
- customer reviews
- sentence level
- data processing
- social media
- data analysis
- data management
- text classification
- big data analytics
- business intelligence
- text mining
- natural language processing
- data warehousing
- data science
- sentiment lexicon
- multi aspect
- knowledge discovery
- customer satisfaction
- neural network
- social media content
- machine learning
- public opinion
- information processing
- information extraction
- massive datasets
- real world
- positive or negative
- customer service
- user generated