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Heuristic Evaluation of COVID-19 Chatbots.
Sviatlana Höhn
Kerstin Bongard-Blanchy
Published in:
CONVERSATIONS (2020)
Keyphrases
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heuristic evaluation
usability evaluation
usability problems
cognitive style
usability testing
eye tracking
south african
databases
higher education
case study
learning experience
cost effective
e learning