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Heuristic Evaluation of COVID-19 Chatbots.

Sviatlana HöhnKerstin Bongard-Blanchy
Published in: CONVERSATIONS (2020)
Keyphrases
  • heuristic evaluation
  • usability evaluation
  • usability problems
  • cognitive style
  • usability testing
  • eye tracking
  • south african
  • databases
  • higher education
  • case study
  • learning experience
  • cost effective
  • e learning