Keyphrases
- business process
- tool support
- business environment
- competitive advantage
- business processes
- systems development
- information systems
- supply chain
- small and medium sized enterprises
- business rules
- return on investment
- electronic commerce
- end users
- case study
- decision making
- technical solutions
- strategic management
- service oriented
- service oriented architecture
- software tools
- real world
- software systems
- data mining