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Mastering the mystery through 'SAIQ' metrics of user experience in telecollaboration business systems.
Venkatesh Mahadevan
Zenon Chaczko
Robin Braun
Published in:
ICWI (2004)
Keyphrases
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user experience
mission critical
user behavior
decision making
end users
information access
expert systems
user interface
business intelligence
business models
mobile applications
user studies
enterprise systems
business processes
electronic commerce
data mining
mobile services
artificial intelligence