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Capability Development of Customers: A Globally Viable Business Strategy for the Coming Age.
Vinay Sharma
Pankaj Madan
Piyush Seth
Published in:
Int. J. Strateg. Inf. Technol. Appl. (2011)
Keyphrases
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business strategy
customer service
strategic decision making
competitive environment
information technology
artificial intelligence
database systems
software engineering
design process
software agents
customer satisfaction
marketing strategies