Optimal risk management for the sharing economy with stranger danger and service quality.
Ji Hyun HongByung Cho KimKyung Sam ParkPublished in: Eur. J. Oper. Res. (2019)
Keyphrases
- risk management
- service quality
- risk evaluation
- customer satisfaction
- risk assessment
- service providers
- decision support system
- risk analysis
- electronic commerce
- operational risk
- quality of service
- user satisfaction
- competitive advantage
- dual sourcing
- incident management
- commercial banks
- project management
- information quality
- information sharing
- competitive environment
- database systems
- portfolio optimization
- high level
- decision making
- information systems