Civil Servants' Internet Skills: Are They Ready for E-Government?
Alexander van DeursenJan van DijkPublished in: EGOV (2010)
Keyphrases
- e government
- public sector
- electronic government
- digital divide
- government services
- digital government
- internet technology
- government agencies
- government organizations
- developing countries
- service delivery
- knowledge management
- information sharing
- federal government
- internet users
- public administration
- government information
- small to medium sized
- development of information technology
- information infrastructure
- website
- public services
- real world