Einflussfaktoren für den Einsatz von Customer Focused E-Learning.
Kai-Uwe GötzeltSusanne Robra-BissantzPublished in: Wirtschaftsinformatik (2) (2007)
Keyphrases
- e learning
- learning resources
- electronic commerce
- higher education
- distance education
- learning environment
- online learning
- learning experience
- customer service
- neural network
- learning technologies
- learning materials
- distance learning
- learning objects
- learning activities
- learning management systems
- learning process
- information retrieval
- social software
- knowledge management
- real time
- educational institutions
- customer behavior
- point of sale
- adaptive hypermedia systems