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Social Media Data Relevant for Measuring Key Performance Indicators? A Content Analysis Approach.
Joeri Heijnen
Mark de Reuver
Harry Bouwman
Martijn Warnier
Han Horlings
Published in:
ICEC (Selected Papers) (2013)
Keyphrases
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content analysis
social media data
social media
key performance indicators
collaborative learning
computer supported collaborative learning
massive amounts
video content
business intelligence
online communities
information retrieval
reinforcement learning
information technology
data management