Examining and Comparing the Critical Success Factors Between Business Process Management and Business Process Automation.
Banu AysolmazAnant JoshiMaximilian StubhanPublished in: J. Glob. Inf. Manag. (2023)
Keyphrases
- business process management
- critical success factors
- process automation
- business processes
- business process
- service oriented architecture
- workflow management systems
- information systems development
- service oriented
- information systems
- enterprise architecture
- customer relationship management
- web services
- emergency management
- m learning
- software evolution
- competitive advantage
- artificial intelligence
- business rules
- data mining
- process model
- information technology
- systems development
- case study
- learning objectives
- decision makers
- knowledge discovery