Online Friction: Studying Sociotechnical Conflicts to Elicit User Experience.

Jörgen Skågeby

Published in: Int. J. Sociotechnology Knowl. Dev. (2009)

Keyphrases

user experience
user behavior
online advertising
user studies
end users
user interface
online learning
information access
user interaction
mobile services
mobile applications
emerging technologies
web search
user engagement
information retrieval systems
real time
social bookmarking