Information Technology Outsourcing (ITO) Governance: An Examination of the Outsourcing Management Maturity Model.

Alea M. Fairchild

Published in: HICSS (2004)

Keyphrases

information technology
maturity model
information systems
knowledge management
human resource management
human capital
reference architecture
iso iec
software maintenance
enterprise resource planning
decision making
transaction costs
image quality
senior management
human resources
business process
source code