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Toward a new multi-agents architecture for the adoption of ITIL framework by small and medium-sized enterprises.
Abir El Yamami
Khalifa Mansouri
Mohammed Qbadou
El Hossein Illoussamen
Published in:
CIST (2016)
Keyphrases
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small and medium sized enterprises
multi agent
information systems
cooperative
management system
e learning
multimedia
probabilistic model
knowledge acquisition
theoretical framework
key features
layered architecture