Defining business process improvement metrics based on BPM life cycle and process mining techniques.
Zineb LamghariMaryam RadguiRajaa SaidiMoulay Driss RahmaniPublished in: Int. J. Bus. Process. Integr. Manag. (2019)
Keyphrases
- process improvement
- process mining
- life cycle
- business process
- business processes
- business process management
- process model
- event logs
- software quality
- software process
- design process
- business applications
- web services
- metamodel
- case study
- product design
- requirements engineering
- product development
- data mining
- real world
- object oriented
- data warehouse
- user interface