Public Sector Online Communication channel Adoption and Usage amongst older adults: a UK Local Government Perspective.
Ukamaka NwanekezieJyoti ChoudrieNeil SpencerPublished in: ECIS (2016)
Keyphrases
- e government
- public sector
- communication channels
- older adults
- government services
- electronic government
- digital government
- developing countries
- online learning
- information sharing
- social capital
- service delivery
- computer literacy
- government agencies
- job satisfaction
- smart home
- assistive technology
- artificial intelligence
- private sector
- information and communication technologies
- end to end
- distance learning
- knowledge management