A Brave New Service World? An Analysis of the Services Sector through the Lenses of Service Science.
Matteo Della BordellaAurelio RavariniPublished in: MCIS (2010)
Keyphrases
- service providers
- service discovery
- web services
- service oriented
- service composition
- service quality
- service oriented architecture
- rapidly in recent years
- service platform
- service selection
- service provision
- information services
- communication services
- web service composition
- service management
- service delivery
- mobile services
- loosely coupled
- configuration management
- computing environments
- network services
- end users
- service provisioning
- customer service
- service offerings
- internet services
- network resources
- online services
- value added services
- message delivery
- mobile environments
- service systems
- service integration
- data mining
- directory service
- video on demand
- grid services
- service description
- management system
- public services
- virtual organization
- peer to peer
- higher education