How firms synergise: understanding motives and management of co-creation for business-to-business services.
Stephan SchwetschkeChristopher DurugboPublished in: Int. J. Technol. Manag. (2018)
Keyphrases
- information systems
- enterprise systems
- competitive advantage
- knowledge management
- business activities
- decision making
- small and medium sized enterprises
- business innovation
- strategic decisions
- business management
- business processes
- service management
- competitive environment
- information technology
- relationship management
- business intelligence
- strategic management
- financial information
- customer relationship management
- workflow management
- manufacturing companies
- internet enabled
- mission critical
- business process management
- management system
- decision support
- change management
- high demand
- project management
- senior management
- web services
- information management
- business world
- business environment
- competitive intelligence
- business applications
- data mining
- success stories
- business rules
- electronic commerce
- service delivery
- record keeping
- information technology infrastructure
- business users
- digital campus