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Cyclic service systems with server time-outs.
Fujian Li
Rongheng Sun
C.-Z. Wu
Zengji Liu
Published in:
ISCC (1997)
Keyphrases
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service systems
service requests
queueing model
customer classes
call center
web technologies
steady state
service level
arrival rate
service oriented
service times
single server
service rates
enterprise systems
heavy traffic
queueing networks
queue length
stochastic models
supply chain
online learning