Ontology-Driven Sentiment Analysis of Product and Service Aspects.
Kim SchoutenFlavius FrasincarPublished in: ESWC (2018)
Keyphrases
- sentiment analysis
- ontology driven
- product reviews
- opinion mining
- sensor web
- product features
- sentence level
- sentiment classification
- text classification
- positive or negative
- topic maps
- customer reviews
- multi aspect
- web services
- design patterns
- text mining
- natural language processing
- sentiment lexicon
- service quality
- expert systems
- user generated
- online reviews
- multimedia
- metadata
- knowledge base