Interorganizational Knowledge Management in a BPO.
Diswadip GhoshJudy E. ScottPublished in: AMCIS (2005)
Keyphrases
- knowledge management
- business process
- information technology
- case study
- business processes
- competitive advantage
- social capital
- knowledge sharing
- information integration
- information systems
- web based learning
- inter organizational
- knowledge engineering
- semantic web
- software engineering
- neural network
- knowledge management systems
- web services
- real time
- knowledge reuse
- resource based view
- e government
- data sources
- user interface
- decision making
- learning algorithm
- machine learning
- explicit knowledge
- knowledge resources
- tacit knowledge