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Customized logistics service and online shoppers' satisfaction: an empirical study.
Mingyao Hu
Fang Huang
Hanping Hou
Yong Chen
Larissa Bulysheva
Published in:
Internet Res. (2016)
Keyphrases
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logistics service
online shopping
service level
customer satisfaction
online shoppers
supply chain
service quality
user satisfaction
decision making
response time
databases
bayesian networks
electronic commerce