• search
    search
  • reviewers
    reviewers
  • feeds
    feeds
  • assignments
    assignments
  • settings
  • logout

Customized logistics service and online shoppers' satisfaction: an empirical study.

Mingyao HuFang HuangHanping HouYong ChenLarissa Bulysheva
Published in: Internet Res. (2016)
Keyphrases
  • logistics service
  • online shopping
  • service level
  • customer satisfaction
  • online shoppers
  • supply chain
  • service quality
  • user satisfaction
  • decision making
  • response time
  • databases
  • bayesian networks
  • electronic commerce