What drives continuance intention to use a food-ordering chatbot? An examination of trust and satisfaction.
Kuo-Lun HsiaoChia-Chen ChenPublished in: Libr. Hi Tech (2022)
Keyphrases
- continuance intention
- user satisfaction
- online gaming
- learning experience
- perceived usefulness
- network centrality
- structural equation modeling
- consumer trust
- customer satisfaction
- online shopping
- online game
- user acceptance
- factors that affect
- information quality
- factors affecting
- virtual communities
- learning tools
- information systems
- social influence
- technology adoption
- attitudes toward
- e learning