The impact of eGovernment program progress on the level of achievement of public e-services: a field study in the Jordanian public sector.
Sahem NawaflehPublished in: Int. J. Electron. Bus. (2018)
Keyphrases
- e government
- public sector
- public services
- public organizations
- public administration
- service delivery
- government services
- electronic government
- government websites
- policy making
- digital government
- business process change
- government agencies
- information sharing
- public participation
- private sector
- service oriented
- web services
- government information
- public policy
- case study
- knowledge management
- service providers
- information technology
- current practices
- life cycle
- inter organizational
- governmental organizations
- artificial intelligence
- data mining