Customized Internet news services based on customer profiles.
Hung-Jen LaiTing-Peng LiangYi-Cheng KuPublished in: ICEC (2003)
Keyphrases
- information services
- customer service
- web technologies
- potential customers
- electronic commerce
- electronic payment
- internet services
- brokerage services
- communication technologies
- value added services
- internet usage
- enterprise network
- network services
- digital television
- network infrastructure
- service oriented
- service providers
- web services
- internet service providers
- service quality
- video sharing
- online marketing
- customer data
- broadband network
- video on demand
- user profiles
- news articles
- customer behavior
- mobile services
- customer satisfaction
- call center
- marketing campaigns
- financial services
- content providers
- business activities
- service delivery
- product information
- internet users
- service requirements
- customer support
- ubiquitous computing
- marketing strategies
- internet shopping
- context aware
- end users