Recommendation Systems and Consumer Satisfaction Online: Moderating Effects of Consumer Product Awareness.
Ling-Ling WuYuh-Jzer JoungJonglin LeePublished in: HICSS (2013)
Keyphrases
- online stores
- recommendation systems
- consumer trust
- collaborative filtering
- consumer reviews
- online retailers
- purchase intention
- website
- online consumer
- user preferences
- electronic commerce
- consumer behavior
- recommender systems
- long tail
- pricing strategies
- online markets
- internet shopping
- product information
- web search
- collaborative filtering recommendation algorithm
- user satisfaction
- user modeling
- user feedback
- active learning
- recommendation quality
- shopping behavior
- machine learning
- recommendation algorithms
- online shoppers
- purchase decision