Challenges in Business Performance Measurement: The Case of a Corporate IT Function.
Stephen CoreaAndy WattersPublished in: BPM (2007)
Keyphrases
- real world
- data mining
- knowledge management
- information systems
- key issues
- unstructured information
- business process
- business intelligence
- lessons learned
- academic community
- databases
- legal issues
- competitive intelligence
- end user computing
- enterprise architecture
- business environment
- technical challenges
- business rules
- business models
- big data
- electronic commerce
- business processes
- case study
- decision making