Services and the Business Models of Product Firms: An Empirical Analysis of the Software Industry.
Fernando F. SuarezMichael A. CusumanoSteven J. KahlPublished in: Manag. Sci. (2013)
Keyphrases
- business models
- software industry
- resource based view
- life cycle
- product development
- mobile payment
- business opportunities
- competitive environment
- software quality
- case study
- software development
- software engineering
- electronic commerce
- information technology
- product design
- web services
- software developers
- conceptual framework
- service quality
- service providers
- cloud computing
- software engineers
- mobile services
- real world
- data mining
- competitive advantage
- design process
- relational databases
- software piracy
- database
- software evolution
- job satisfaction
- end users