Customer network management: a service provider's view.
Bruce BassettFrederick P. HenrichDiana KuhlAli ShadmanPublished in: IEEE Commun. Mag. (1990)
Keyphrases
- network management
- service providers
- computer networks
- cloud computing
- web services
- network traffic
- service quality
- network resources
- ip networks
- fault management
- network monitoring
- end users
- mobile agents
- data mining services
- network administrators
- security policies
- incident management
- service management
- call center
- database
- data management
- cooperative