Privacy management service contacts as business opportunity.
Louis-François PauPublished in: IEEE Technol. Soc. Mag. (2009)
Keyphrases
- service delivery
- service management
- enterprise systems
- service provision
- mission critical
- management system
- telecommunications industry
- information systems
- e government
- service platform
- customer support
- knowledge management
- service providers
- decision making
- business management
- configuration management
- network management
- software as a service
- virtual organization
- legal issues
- manufacturing companies
- service provisioning
- business opportunities
- web services
- privacy preserving
- business processes
- virtual enterprise
- life cycle
- customer service
- management information systems
- business models
- service oriented
- executive information systems
- identity management
- supply chain
- customer relationship management
- personal information
- online services
- public services
- information management
- business world
- electronic commerce
- sensitive information
- data mining
- cloud computing
- protect sensitive
- ethical issues
- electronic business
- enterprise wide
- information technology
- workflow management
- mobile services
- service quality
- project management
- business intelligence