Competitive advantage through take-back of used products.
Hans Sebastian HeeseKyle D. CattaniGeraldo FerrerWendell G. GillandAleda V. RothPublished in: Eur. J. Oper. Res. (2005)
Keyphrases
- competitive advantage
- market share
- competitive environment
- business processes
- knowledge management
- online retailers
- customer relationship management
- business information
- service quality
- strategic advantage
- financial services
- intellectual capital
- product design
- data sets
- business strategy
- business analytics
- absorptive capacity