Social media analytics and business intelligence research: A systematic review.
Jaewoong ChoiJanghyeok YoonJaemin ChungByoung-Youl CohJae-Min LeePublished in: Inf. Process. Manag. (2020)
Keyphrases
- business intelligence
- systematic review
- social media
- big data
- empirical studies
- business intelligence systems
- data warehousing
- data analysis
- data warehouse
- predictive analytics
- business analytics
- business information
- business decisions
- social networks
- data warehousing and business intelligence
- microsoft office
- end users
- decision support
- case study
- knowledge discovery
- microsoft sql server
- business users
- data mining
- decision making
- social media data
- knowledge management
- artificial intelligence
- predictive modeling
- activity monitoring
- sql server
- unstructured data
- e learning
- information systems