The Negative Critical Incidents of Social Network Service: An Exploratory Study.
Kan-Min LinPublished in: ICSSI (2013)
Keyphrases
- social networks
- service providers
- social network analysis
- social networking
- web services
- social media
- service quality
- positive and negative
- digital libraries
- service discovery
- information flow
- social relationships
- service oriented
- steady state
- website
- management system
- critical information
- hot spots
- social network analysis and mining
- social behavior
- processor sharing
- network analysis
- link prediction
- network structure
- end users
- information systems