Is Products Recommendation Good? An Experiment on User Satisfaction.
Jaime WojciechowskiRafael Romualdo WandresenRafaela Mantovani FontanaJoão Eugenio MarynowskiAlexander Robert KutzkePublished in: ICEIS (2) (2017)
Keyphrases
- user satisfaction
- product recommendation
- long tail
- quality attributes
- customer preferences
- recommender systems
- collaborative filtering
- information systems
- service quality
- perceived quality
- customer satisfaction
- user perceptions
- user preferences
- structural equation modeling
- perceived usefulness
- recommendation systems
- information quality
- product information
- recommendation algorithms
- databases