Business value of social media technologies: Evidence from online user innovation communities.
John Qi DongWeifang WuPublished in: J. Strateg. Inf. Syst. (2015)
Keyphrases
- social media
- online communities
- social networking sites
- social networks
- empirical evidence
- online social
- online services
- social media sites
- internet users
- emerging technologies
- social networking services
- online learning
- user experience
- data mining
- user activity
- virtual communities
- user generated content
- social networking
- user interface
- end users
- relevance feedback
- innovative ideas
- social connections
- social communities
- social media platforms
- social activities
- historical information
- user profiles
- user preferences
- complex networks
- social graph
- user participation
- social network analysis
- internet technology
- user model
- user satisfaction