A proposal for enhancing user-developer communication in large IT projects.
Ulrike AbeleinBarbara PaechPublished in: CHASE (2012)
Keyphrases
- software development
- end users
- relevance feedback
- user preferences
- user requirements
- communication systems
- case study
- software engineering
- open source
- communication networks
- conversational agent
- data mining
- communication cost
- user feedback
- user satisfaction
- development process
- user defined
- user interface
- keywords
- website
- knowledge base
- information systems
- information retrieval