On natural language call routing.
Chin-Hui LeeBob CarpenterWu ChouJennifer Chu-CarrollWolfgang ReichlAntoine SaadQiru ZhouPublished in: Speech Commun. (2000)
Keyphrases
- natural language
- semantic analysis
- machine learning
- semantic interpretation
- question answering
- knowledge representation
- natural language processing
- data sets
- natural language interface
- natural language generation
- language processing
- information extraction
- computer vision
- artificial intelligence
- natural language understanding
- database
- information technology
- expert systems
- data structure
- case study
- natural language text
- genetic algorithm
- information retrieval
- language understanding