Addressing the Target Customer Distortion Problem in Recommender Systems.
Xing ZhaoZiwei ZhuMajid AlfifiJames CaverleePublished in: WWW (2020)
Keyphrases
- recommender systems
- collaborative filtering
- electronic commerce
- user profiles
- matrix factorization
- trust aware
- cold start problem
- user profiling
- user modeling
- customer service
- user preferences
- moving target
- call center
- radially symmetric
- information retrieval
- recommendation algorithms
- customer satisfaction
- target detection
- information filtering
- user interaction
- user interface