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Predicting Escalations in Customer Support: Analysis of Data Mining Challenge Results.

Andrzej JanuszGuohua HaoDaniel KaluzaTony LiRobert WojciechowskiDominik Slezak
Published in: IEEE BigData (2020)
Keyphrases
  • data mining
  • data analysis
  • web services
  • case study
  • cd rom