Citizen-centered e-government services: benefits, costs, and research needs.

John Carlo Bertot Paul T. Jaeger Charles R. McClure

Published in: DG.O (2008)

Keyphrases

cost savings
e government
cost reduction
digital government
data sets
information technology
government services
cost benefit
real time
machine learning
database systems
bayesian networks
data structure
social media
total cost
public administration