Return On Contribution (ROC): A Metric for Enterprise Social Software.
Michael J. MullerJill FreyneCasey DuganDavid R. MillenJennifer Thom-SantelliPublished in: ECSCW (2009)
Keyphrases
- social software
- knowledge management
- social networking
- learning experience
- knowledge sharing
- e learning
- knowledge building
- professional learning
- instructional design
- life cycle
- case study
- cross entropy
- information systems
- learning community
- social networking sites
- e government
- learning process
- roc curve
- decision making
- collaborative tagging
- data collection
- design process
- information technology
- learning tools
- metadata