Business process redesign: hype, hope or hypocrisy?
Chris EdwardsJ. W. PeppardPublished in: J. Inf. Technol. (1994)
Keyphrases
- business process
- business processes
- process mining
- process model
- business rules
- business process modeling
- case study
- workflow management systems
- business process models
- workflow model
- virtual organization
- business goals
- process improvement
- business process management
- information systems
- web services
- workflow management