Balancing user satisfaction and cognitive load in coverage-optimised retrieval.
David McSherryPublished in: Knowl. Based Syst. (2004)
Keyphrases
- user satisfaction
- cognitive load
- exploratory search
- working memory
- search experience
- information systems
- learning outcomes
- structural equation modeling
- customer satisfaction
- information retrieval
- skill acquisition
- perceived usefulness
- individual differences
- service quality
- test collection
- cognitive load theory
- user perceptions
- database
- kolmogorov smirnov
- retrieval systems
- information retrieval systems