Factors Affecting End-User Satisfaction on Facebook.
Christopher SibonaJae Hoon ChoiPublished in: ICWSM (2012)
Keyphrases
- factors affecting
- user satisfaction
- perceived usefulness
- information quality
- factors influencing
- information systems
- social networks
- social media
- key factors
- social networking
- service quality
- structural equation modeling
- online social networks
- perceived quality
- kolmogorov smirnov
- quality attributes
- user perceptions
- social networking sites
- search experience