User Information Satisfaction with a Knowledge-Based Virtual Community: An Empirical Investigation.
Xiaoling JinChristy M. K. CheungMatthew K. O. LeeHuaping ChenPublished in: WSKS (1) (2008)
Keyphrases
- virtual communities
- user information satisfaction
- information systems
- information sharing
- social networks
- online communities
- information systems development
- virtual world
- customer satisfaction
- expert systems
- social media
- positive effects
- community members
- user groups
- online communication
- face to face communication