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Community insights: helping community leaders enhance the value of enterprise online communities.
Tara Matthews
Steve Whittaker
Hernan Badenes
Barton A. Smith
Michael J. Muller
Kate Ehrlich
Michelle X. Zhou
Tessa Lau
Published in:
CHI (2013)
Keyphrases
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online communities
virtual communities
community members
content analysis
interaction analysis
social media
social networking
social communities
social influence
social networks
information systems
learning process
knowledge management
online learning communities
online social networks
information diffusion