Opaque Indifference, Trust and Service Provider Success in Offshore Business Process Outsourcing.
John WrefordKevan PenterGraham PervanFay DavidsonPublished in: ACIS (2011)
Keyphrases
- service providers
- business process
- web services
- trust management
- business processes
- service quality
- ws bpel
- cloud computing
- virtual organization
- business process models
- workflow model
- case study
- business process modeling
- business rules
- service oriented architecture
- trust model
- process model
- end users
- data mining services
- database
- service composition
- service oriented
- business process management
- workflow management systems
- content providers
- process management
- cost effective
- software systems
- business opportunities
- business goals
- information systems