Developing and Validating a Cultural User Satisfaction Instrument in Developing Countries.
Assion Lawson-BodyLori WilloughbyLaurence Lawson-BodyKinvi LogossahPublished in: J. Comput. Inf. Syst. (2017)
Keyphrases
- developing countries
- user satisfaction
- developed countries
- e government
- information and communication technologies
- distance learning
- information systems
- latin america
- service quality
- low income
- institutions of higher learning
- customer satisfaction
- rural areas
- human resources
- hiv aids
- user perceptions
- cross cultural
- perceived usefulness
- digital divide
- information quality
- real time
- objective measures
- kolmogorov smirnov
- reinforcement learning