Snowing, freezing ... tweeting? Organizational Twitter use during crisis.
Anders Olof LarssonPär J. ÅgerfalkPublished in: First Monday (2013)
Keyphrases
- social media
- crisis management
- decision making
- information systems
- information technology
- online social networks
- end user computing
- knowledge management
- social networks
- organizational learning
- social networking
- knowledge sharing
- user generated content
- systems development
- micro blogging
- polarity classification
- business environment
- change management
- critical success factors
- social media data
- topic detection
- web services
- latin america