A Structured Link Document as a New Means for Composing and Publishing Technical Customer Documentation in Extranets and Intranets.
Anneli HeimbürgerPublished in: ELPUB (1999)
Keyphrases
- customer service
- document images
- retrieval systems
- information retrieval systems
- document collections
- electronic commerce
- client server
- database
- structured data
- document retrieval
- document representation
- link structure
- customer satisfaction
- cf loadingtexthtml
- digital documents
- multimedia documents
- linked data
- web documents
- wide variety
- information systems