A sentiment analysis and dual trust relationship-based approach to large-scale group decision-making for online reviews: A case study of China Eastern Airlines.
Lun GuoJianming ZhanGang KouLuis MartínezPublished in: Inf. Sci. (2024)
Keyphrases
- online reviews
- sentiment analysis
- group decision making
- opinion mining
- trust relationships
- sentiment classification
- decision makers
- multi criteria
- sentence level
- multiple criteria
- text classification
- product reviews
- decision making
- text mining
- fuzzy numbers
- real world
- product features
- access control
- user generated
- puts forward
- multi attribute
- natural language processing
- ad hoc networks
- identity management
- multi party
- fuzzy sets
- neural network
- user behavior